Refund policy
📦 Return & Refund Policy
Thank you for supporting our small shop! We want you to love your 3D Scene Stickers. Please read our policy below:
✨ Returns
Due to the handmade nature and low cost of our products, we do not accept returns or exchanges for reasons such as change of mind or ordering the wrong item.
If you have received a damaged, defective, or incorrect order, please contact us within 7 days of delivery, and we will gladly arrange a replacement or refund.
🚚 Shipping Costs
We do not cover return shipping costs for any voluntary returns. If a return is accepted (at our discretion), the buyer is responsible for return shipping fees, which may be higher than the product price due to international postage.
💰 Partial Refunds
In some cases where you are not fully satisfied but the product is not damaged, we may offer a partial refund without requiring a return.
📧 Contact Us
If you have any questions or issues with your order, please email us at peiisadesigner@gmail.com with your order number and photos of the issue.
We’re here to help!